What flight details should I provide for an Incheon Airport pickup inquiry?
Please provide your arrival date in Korea, scheduled arrival time, flight number, and terminal. Check the arrival date on your e-ticket to avoid confusing it with the date in your country of departure.
Where do I meet you at Terminal 1 or Terminal 2?
First, confirm which terminal your flight uses, then arrange a meeting point with your coordinator. Don’t assume an exit number and head there on your own; check your booking instructions and contact them on the day.
What should I do if my flight is delayed?
If you learn of a delay or flight change, let your coordinator know the updated details. They’ll reconfirm the pickup time and vehicle availability. Please ask about waiting time and any additional charges before booking.
Should I enter my scheduled landing time as the pickup time?
Your landing time and actual pickup time may differ. Immigration and baggage claim take time, so first provide your flight’s scheduled arrival time, then arrange the actual meeting time and contact method during your consultation.
Should I contact you after I’ve collected all my luggage?
Please confirm the contact sequence when booking. If you’re still collecting your bags or waiting for someone in your party, let us know your status. It’s best to agree in advance on a reachable phone number and a contact method such as KakaoTalk.
Can I be dropped off at a hotel or at multiple addresses?
Please provide your final destination, any stop addresses, and the number of passengers getting off at each location. Availability and fares may vary depending on the route and vehicle-use terms, so confirm the details before booking.
When will my Incheon Airport pickup fare be confirmed?
We’ll provide a fare after confirming your address, schedule, passenger and luggage details, and any stops. Please check what’s included, whether there are additional charges such as tolls, parking, or waiting fees, and the final amount. Submitting an inquiry alone does not confirm the fare or booking.
How do I request a booking change or cancellation?
Contact your booking coordinator as soon as you know you need to change your plans. Changes and cancellation fees are subject to the booking terms you were given. If your date, time, address, passenger count, or luggage details change, please specify what’s different.